31.2% of consumers choose general AI tools such as ChatGPT or Gemini for agentic commerce, 27.0% favor retailer websites or apps, and 24.4% indicate no preferred platform
31.2% of consumers choose general AI tools such as ChatGPT or Gemini for agentic commerce, 27.0% favor retailer websites or apps, and 24.4% indicate no preferred platform — This cybersecurity statistic was published by Riskified in May 2026. It covers topics including Ecommerce, AI Adoption, Consumer Behavior. The original data appears in Global Study: 73% of Shoppers Using AI in Shopping Journey – But Merchants Face New Agentic Commerce Risks . For the full methodology and detailed findings, refer to the original report.
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What does this statistic say?
31.2% of consumers choose general AI tools such as ChatGPT or Gemini for agentic commerce, 27.0% favor retailer websites or apps, and 24.4% indicate no preferred platform This data was published by Riskified and covers Ecommerce, AI Adoption, Consumer Behavior.
Where does this data come from?
This statistic comes from Global Study: 73% of Shoppers Using AI in Shopping Journey – But Merchants Face New Agentic Commerce Risks , published by Riskified on May 27, 2026. You can view the original report at https://www.riskified.com/press/global-study-73-of-shoppers-using-ai-in-shopping-journey-but-merchants-face-new-agentic-commerce-risks/.
What cybersecurity topics does this cover?
This statistic relates to Ecommerce, AI Adoption, Consumer Behavior. Browse more statistics on Ecommerce or from Riskified.