53% of organizations are currently in the pilot, planning, or active evaluation phases of AI implementation in their support operations.
53% of organizations are currently in the pilot, planning, or active evaluation phases of AI implementation in their support operations. — This cybersecurity statistic was published by Deskpro in November 2025. It covers topics including AI implementation, Support operations. The original data appears in The State of AI in Support Operations: Balancing Innovation and Compliance. For the full methodology and detailed findings, refer to the original report.
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What does this statistic say?
53% of organizations are currently in the pilot, planning, or active evaluation phases of AI implementation in their support operations. This data was published by Deskpro and covers AI implementation, Support operations.
Where does this data come from?
This statistic comes from The State of AI in Support Operations: Balancing Innovation and Compliance, published by Deskpro on November 16, 2025. You can view the original report at https://info.content.deskpro.com/ai-support-operations-compliance-report-2025.
What cybersecurity topics does this cover?
This statistic relates to AI implementation, Support operations. Browse more statistics on AI implementation or from Deskpro.