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AI agent usage occurs in IT (53%), Security (37%), Customer Service (34%), and Engineering (34%).

AI agent usage occurs in IT (53%), Security (37%), Customer Service (34%), and Engineering (34%). — This cybersecurity statistic was published by Cloud Security Alliance (CSA) & Zenity in May 2026. It covers topics including AI Adoption, IT, Customer Service, Engineering, Security. The original data appears in Enterprise AI Security Starts with AI Agents . For the full methodology and detailed findings, refer to the original report.

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Published on 4/16/2026

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Frequently Asked Questions

What does this statistic say?

AI agent usage occurs in IT (53%), Security (37%), Customer Service (34%), and Engineering (34%). This data was published by Cloud Security Alliance (CSA) & Zenity and covers AI Adoption, IT, Customer Service, Engineering, Security.

Where does this data come from?

This statistic comes from Enterprise AI Security Starts with AI Agents , published by Cloud Security Alliance (CSA) & Zenity on May 27, 2026. You can view the original report at https://cloudsecurityalliance.org/artifacts/enterprise-ai-security-starts-with-ai-agents.

What cybersecurity topics does this cover?

This statistic relates to AI Adoption, IT, Customer Service, Engineering, Security. Browse more statistics on AI Adoption or from Cloud Security Alliance (CSA) & Zenity.

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