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Cyber claims

Cybersecurity statistics about cyber claims

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Companies with revenues above $2B had an average relative frequency of large claims on primary policies of 1.86.

AXA XL9/9/2025
Cyber insurance

2021: 29.7% of large losses came from other causes, 23.7% from data breaches, and 46.6% from ransomware. Ransomware overtook all other causes and drove nearly half of the biggest cyber claims.

AXA XL9/9/2025
Cyber insuranceData breach

Businesses typically required around two full months to restore operations following a ransomware attack.

AXA XL9/9/2025
Cyber insuranceRansomware

In 14.3% of cases prior to 2019, the source of detection was miscellaneous or unknown.

AXA XL9/9/2025
Cyber insuranceData breach

In 2021, organizations took an average of 77 days to restore operations after a ransomware attack.

AXA XL9/9/2025
Cyber insuranceRansomware

Ransomware claims accounted for 54.3% of cyber claims in the sample for the period of 2019 and onwards.

AXA XL9/9/2025
Cyber insuranceRansomware

The average duration business operations were affected by ransomware in health care was 70 days.

AXA XL9/9/2025
Cyber insuranceRansomware

88% of all incurred losses from AXA XL cyber claims over the last decade arise from claims that surpass $1 million, suggesting that a relatively small number of large claims are responsible for the majority of cyber losses.

AXA XL9/9/2025
Cyber insurance

2023: 24.0% of large losses came from other causes, 13.3% from data breaches, and 62.8% from ransomware. Ransomware reached a record high, driving almost two-thirds of the largest cyber insurance payouts.

AXA XL9/9/2025
Cyber insuranceData breach

In 2021, victims paid on average 33.9% of the initial ransom demand.

AXA XL9/9/2025
Cyber insuranceRansomware

Data breach response / crisis management was triggered as the main driver of loss in 24.5% of claims (primary 23.6%, excess 26.7%), triggered with some loss impact in 27.5%, triggered with no loss impact known in 3.6%, and not triggered in 44.4%.

AXA XL9/9/2025
Cyber insuranceData breach response

In 16% of large ransomware claims, attackers leveraged compromised or weak credentials to gain entry.

AXA XL9/9/2025
Cyber insuranceRansomware

In 2023, only 11.1% of backups were affected by ransomware.

AXA XL9/9/2025
Cyber insuranceRansomware

Across all data breach cases combined, the average time to notice an attacker was 90 days prior 2019.

AXA XL9/9/2025
Cyber insuranceBreach discovery

Privacy & cyber security was triggered as the main driver of loss in 13.2% of claims (primary 9.4%, excess 22.2%), triggered with some loss impact in 14.6%, triggered with no loss impact known in 3.3%, and not triggered in 68.9%.

AXA XL9/9/2025
Cyber insuranceExtortion

37.2% of large losses came from other causes, 16.0% from data breaches, and 46.6% from ransomware. While other causes ticked up, ransomware continued to generate nearly half of the most expensive claims.

AXA XL9/9/2025
Cyber insuranceData breach

Average initial ransom demand (based on all cases with ransom demand) in 2020: $11.25 million.

AXA XL9/9/2025
Cyber insuranceRansomware

In 2022, organizations took an average of 43 days to restore operations after a ransomware attack.

AXA XL9/9/2025
Cyber insuranceRansomware

In 2023, 88.9% of backups were not affected by ransomware.

AXA XL9/9/2025
Cyber insuranceRansomware

For data breach cases where the attacker was detected by internal IT staff or an outsourced cybersecurity provider (OCP), it took an average of 61 days to notice the attacker prior 2019.

AXA XL9/9/2025
Cyber insuranceBreach discovery