Downtime per incident averaged almost 30 hours.

Only 38% of technology executives consistently identify the root cause of a downtime incident.

Nearly 20% of marketing professionals report it takes an entire quarter to recover brand health after remediation.

90% of tech leaders report increased demand for customer support during downtime.

All technology leaders report their organization has experienced some form of AI-related downtime.

56% of security leaders now experience cybersecurity-related downtime caused by SaaS and other third-party application issues often or very often, nearly triple the rate in 2024.

36% of security leaders say downtime is often or very often misclassified as an IT issue.

Organizations spend a median of $24.5 million annually on AI tools that prevent and respond to downtime.

Roughly one in 10 ransomware incidents caused downtime exceeding 30 days.

63% of organizations reported major operational disruptions due to downtime after a breach.

63% of organizations that experienced a cyber incident reported significant consequences due to downtime, an increase from 47% in 2024.

4.83% of organizations reported average downtime of one week after a cyber incident.

23.26% of organizations reported average downtime of 11-24 hours after a cyber incident.

55% of organizations reported experiencing 11 or more hours of downtime on average after a cyber incident.

2.33% of organizations reported average downtime of more than a week after a cyber incident.

In August 2024, the Rhysida ransomware group attacked the Port of Seattle, causing systems to be offline for more than three weeks.

2.61% of organizations were unsure or could not answer regarding their average downtime after a cyber incident.

20.82% of organizations reported average downtime of less than 5 hours after a cyber incident.

Organizations experienced an average downtime of 37 hours after a cyber incident.

23.99% of organizations reported average downtime of 2 days after a cyber incident.