45% of customers would switch providers if their current MSP cannot demonstrate the skills and expertise required to deliver 24/7 security support

July 15, 2025

45% of customers would switch providers if their current MSP cannot demonstrate the skills and expertise required to deliver 24/7 security support — This cybersecurity statistic was published by Barracuda Networks in July 2025. It covers topics including MSP. The original data appears in The MSP Customer Insight Report 2025. For the full methodology and detailed findings, refer to the original report.

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Published on 7/15/2025

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What does this statistic say?

45% of customers would switch providers if their current MSP cannot demonstrate the skills and expertise required to deliver 24/7 security support This data was published by Barracuda Networks and covers MSP.

Where does this data come from?

This statistic comes from The MSP Customer Insight Report 2025, published by Barracuda Networks on July 15, 2025. You can view the original report at https://www.barracuda.com/reports/msp-customer-insight-report-2025.

What cybersecurity topics does this cover?

This statistic relates to MSP. Browse more statistics on MSP or from Barracuda Networks.

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45% of customers would switch providers if their current MSP cannot demonstrate the skills and expertise required to deliver 24/7 security support

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