69% of consumers said they had never had an online account taken over by scammers.

Of all Americans, 9% lost money to a cyberattack or digital scam.

53% of iPhone users have fallen victim to a scam. This compares to 48% of Android users who have fallen victim to a scam.

New types of scams reported included toll road scams, which accounted for 3% of all reported scams.

Google Voice scams decreased by 84 percentage points and made up 9% of all scam reports.

The top methods of identity compromise reported were due to PII being shared in a scam, stolen documents with personal information, and unauthorized access to a computer or mobile device.

Job scams dropped by 31 percentage points and totalled 10% of all scam reports

Impersonation scams were the top reported type of scam to the ITRC, showing a 148-percentage-point increase year-over-year.

There was a 41-percentage-point decrease in victims reporting their PII was shared in a scam.

51% of impersonation scams impersonated a general business.

51% of impersonation scams impersonated a general business.

21% of impersonation scams impersonated a financial institution.

Generic scams accounted for 51% of reports submitted to the Norton Genie scam detector.

Fake Browser Update Scams grew to over 17 times the previous quarter's levels. This type of scam is a form of Scam-Yourself Attack that tricks people into installing malware under the guise of browser updates.

Reports of phishing scams rose by a staggering 466% compared to the previous quarter.

Reports of phishing scams rose by a staggering 466% compared to the previous quarter.

Phishing now makes up nearly 32% of all scam submissions to the Norton Genie scam detector platform.

75% of consumers are worried about scam emails using AI to trick people into giving away passwords or money.

Tax scams were up by 340% in 2024.

Legitimate file abuse was up 575% in 2024.