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Capterra
Cybersecurity reports and statistics published by Capterra
8 categories3 reports
Research Reports
Reports and publications from Capterra
Recent Statistics & Reports
57% of U.K. software buyers have regretted one or more technology purchases over the 18 months prior. This is roughly in line with the global average of 59%.
2/1/2025
35% of IT software buyers express dissatisfaction, which is the highest among software buyers, followed by marketing and communication, and finance and accounting software buyers.
2/1/2025
47% of successful software buyers use product review and comparison websites.
2/1/2025
56% of regretful software buyers experienced increased costs as a consequence of a bad software purchase.
2/1/2025
43% of U.K. software buyers didn’t regret any of their technology purchases over the 18 months prior.
2/1/2025
A third of regretful software buyers in the U.K. indicate that having clearer goals and working more closely around desired outcomes would have improved their software selection process.
2/1/2025
35% of regretful software buyers experienced security vulnerabilities.
2/1/2025
54% of non-regretful software U.K. buyers will have 1–2 vendors on their final shortlist to choose from, which is shorter than regretful purchasers, where well over half of cases (63%) have 1-3 finalist options.
2/1/2025
23% of non-regretful software buyers say their initial list remains unchanged compared to their final list, compared to 11% of regretful ones.
2/1/2025
34% of regretful U.K. software buyers indicate that higher-than-expected expenditure is the biggest factor leading to regret. This is above the global average of 31%.
2/1/2025
24% of regretful software buyers experienced competitive disadvantage.
2/1/2025
56% of successful software buyers use insights from industry experts.
2/1/2025
42% of regretful sofyware buyers experienced reduced productivity.
2/1/2025
34% of regretful software buyers experienced adoption difficulties.
2/1/2025
38% of U.K. software buyers face security worries when planning new technology investments.
2/1/2025
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