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Consumer Reports
Cybersecurity reports and statistics published by Consumer Reports
2 categories1 reports
Research Reports
Reports and publications from Consumer Reports
Recent Statistics & Reports
Scams pretending to be tech support was reported by 25% of respondents.
10/1/2025•
ConsumersScam
86% of consumers use a strong password to access their home WiFi network.
10/1/2025•
ConsumersScam
33% of Americans who use MFA said they use a passkey, which is a new digital security tool.
10/1/2025•
ConsumersScam
68% of consumers implement software updates as soon as they are available.
10/1/2025•
ConsumersScam
53% of consumers have software that prevents malware or viruses.
10/1/2025•
ConsumersScam
14% of consumers have software to encrypt files on their device (up from 10% in 2024).
10/1/2025•
ConsumersScam
Three out of four scam attempts (74%) began through email, on social media, in text messages, or through a messaging app.
10/1/2025•
ConsumersScam
Of those who encountered a digital scam or cyberattack, 19% lost money.
10/1/2025•
ConsumersScam
15% of white Americans who encountered a scam reported losing money.
10/1/2025•
ConsumersScam
Social Media was the starting point for 17% of scams (a decrease from 23% in 2024).
10/1/2025•
ConsumersScam
12% of consumers reported having an email account taken over.
10/1/2025•
ConsumersScam
29% of the lowest income group (Less than $30,000) lost money after encountering a scam.
10/1/2025•
ConsumersScam
Email was the starting point for 27% of scams.
10/1/2025•
ConsumersScam
Scams beginning over a text message or messaging app rose significantly to 30% in 2025, up from 20% in 2024.
10/1/2025•
ConsumersScam
81% of consumers use multifactor authentication (MFA) to log in to at least one online account.
10/1/2025•
ConsumersScam
86% of consumers require a password, PIN, or other method to unlock their smartphone.
10/1/2025•
ConsumersScam
Of those who use MFA, 83% use SMS or text-based authentication.
10/1/2025•
ConsumersScam
69% of consumers said they had never had an online account taken over by scammers.
10/1/2025•
ConsumersScam
Of all Americans, 9% lost money to a cyberattack or digital scam.
10/1/2025•
ConsumersScam
Showing 21-39 of 39 results