VendorsSyncro
Syncro
Cybersecurity reports and statistics published by Syncro
8 categories1 reports
Research Reports
Reports and publications from Syncro
Recent Statistics & Reports
7.9% of Managed Service Providers (MSPs) reported that they had fully implemented baselines.
10/16/2025•
MSPMicrosoft 365
28.8% of Managed Service Providers (MSPs) have already experienced a client data loss event that could have been prevented with a dedicated solution.
10/16/2025•
MSPData loss
11.5% of Managed Service Providers (MSPs) were not aware of adoption hurdles to fully implementing Microsoft 365 baselines.
10/16/2025•
MSPMicrosoft 365
16.6% of Managed Service Providers (MSPs) identified a lack of tools as a barrier to fully implementing Microsoft 365 baselines.
10/16/2025•
MSPMicrosoft 365Tools
30.7% of Managed Service Providers (MSPs) identified understanding and keeping track of Microsoft best practice settings as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365
10.3% of Managed Service Providers (MSPs) stated that fully implementing Microsoft 365 baselines was not a priority.
10/16/2025•
MSPMicrosoft 365
36.5% of Managed Service Providers (MSPs) identified enforcing consistent security baselines across tenants as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365
28.5% of Managed Service Providers (MSPs) identified limited visibility into identity threats, risky users, and privileged access as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365Visibility
46% of organizations cite enhanced security as their top reason for engaging Managed Service Providers (MSPs).
10/16/2025•
MSPMicrosoft 365
Auditing and reporting for compliance and regulatory requirements consumes 28.5% of Managed Service Provider (MSP) technician time.
10/16/2025•
MSPComplianceRegulatory
Monitoring and mitigating phishing attacks consumes 9.6% of Managed Service Provider (MSP) technician time.
10/16/2025•
MSPPhishing
Nearly 29% of Managed Service Providers (MSPs) have experienced a preventable client data loss event that could have been avoided with a dedicated backup solution.
10/16/2025•
MSPData lossBackup
28% of Managed Service Providers (MSPs) only revisit applied Microsoft 365 baselines after an incident, indicating lagging security maturity.
10/16/2025•
MSPMicrosoft 365Maturity
40% of Managed Service Providers (MSPs) say operational complexity and lack of integrated tooling are their biggest operational barriers in Microsoft 365 management.
10/16/2025•
MSPMicrosoft 365Tools
~60% of Managed Service Providers (MSPs) say Microsoft 365 powers more than 80% of their client base.
10/16/2025•
MSPMicrosoft 365
Investigating and responding to security alerts and incidents consumes 26.6% of Managed Service Provider (MSP) technician time.
10/16/2025•
MSPSecurity alertsIncident response
Other security tasks consume 3.1% of Managed Service Provider (MSP) technician time.
10/16/2025•
MSP
23.4% of Managed Service Providers (MSPs) identified a lack of automation for repetitive administrative and security tasks as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365Automation
19.7% of Managed Service Providers (MSPs) identified managing licenses, renewals, and unused subscriptions across tenants as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365
10.2% of Managed Service Providers (MSPs) identified challenges with onboarding and offboarding users securely and efficiently as a top pain point when managing Microsoft 365.
10/16/2025•
MSPMicrosoft 365
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