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Pindrop

Cybersecurity reports and statistics published by Pindrop

8 categories1 reports

Research Reports

Reports and publications from Pindrop

Recent Statistics & Reports

Retail fraud doubled, with the sector experiencing an average of one fraud attempt in every 127 calls in 2024. This is five times higher than financial institutions.

6/12/2025
FraudRetailFinancial services

Insurance companies saw a +475% increase in synthetic voice attacks in 2024.

6/12/2025
FraudSynthetic voice attackInsurance

Contact centres could face $44.5 billion in fraud exposure in 2025.

6/12/2025
FraudContact centre fraud

Fraud rates of personally identifiable information (PII) and bank account data increased by +61% in 2024.

6/12/2025
FraudPII

There was a +173% increase in synthetic voice calls between Q1 and Q4 2024.

6/12/2025
FraudSynthetic voice attack

Overall fraud attempts increased by +26% in 2024, which exceeded Pindrop's projected 4% rise.

6/12/2025
Fraud

Deepfake-related fraud is expected to grow by +162% in 2025.

6/12/2025
FraudDeepfakes

Deepfaked calls are projected to increase by +155% in 2025.

6/12/2025
FraudDeepfakes

Banks experienced a +149% rise in synthetic voice attacks in 2024.

6/12/2025
FraudSynthetic voice attackFinancial services

Retail saw a +107% increase in synthetic voice attacks in 2024.

6/12/2025
FraudSynthetic voice attackRetail

Fraud attempts in U.S. contact centres now occur every 46 seconds.

6/12/2025
FraudContact centre fraudUS

Deepfake fraud attempts increased from an average of one per month to seven per day in 2024.

6/12/2025
FraudDeepfakes

Deepfake fraud attempts rose by more than 1,300% in 2024.

6/12/2025
FraudDeepfakes

Fraud in contact centres reached its highest level in six years in 2024.

6/12/2025
FraudContact centre fraud

Deepfake fraud attempts rose by more than 1,300% in 2024.

6/12/2025
FraudDeepfakes

Retail fraud is projected to more than double again, reaching 1 in every 56 calls in 2025.

6/12/2025
FraudRetail